Terms of Service
Last updated: May 25, 2026
We keep things simple: list your clutter, and 100% of the net proceeds (after a small platform fee and payment processing) go to a nonprofit you choose. Here are the ground rules.
Acceptance of Terms
By creating an account and using clutter.sale, you agree to these Terms of Service. If you do not agree, please do not use the app.
What clutter.sale Is
clutter.sale is a marketplace for household items where the seller has elected to direct the net proceeds of each sale to a nonprofit they choose. Members list items they no longer need; buyers purchase them for local pickup; the platform handles the payment escrow and routes the net proceeds to the seller's chosen nonprofit. We are the platform that connects members and handles the transaction — we do not own, inspect, or take possession of any listed items.
Sellers Are Donors
Sellers do not receive any of the proceeds from a sale. After a completed pickup, the net proceeds (sale price minus the platform fee and payment processing fees) go to the chosen nonprofit, and the seller receives a tax donation receipt. Sellers are supporters, not payees.
Fees
clutter.sale charges a 15% platform fee, plus standard payment processing fees, on each completed sale. The remaining net amount is donated to the nonprofit. Listing items is free.
Escrow & Payments
At purchase, the buyer's payment is held securely. Funds are released to the nonprofit only after both the buyer and seller confirm the pickup. All card and bank details are handled by our payment processor (Stripe) — clutter.sale never stores payment instrument data.
Pickups & Safety
All exchanges happen in person. We strongly recommend meeting in safe, public locations. clutter.sale is not responsible for incidents that occur during item exchanges; users assume all risk associated with in-person meetups.
Listings & Conduct
You are responsible for the accuracy of your listings and the condition of items you list. You may not list illegal items, weapons, counterfeit goods, hazardous materials, or anything prohibited by applicable law. You may not post abusive, threatening, harassing, or sexually explicit content. Violations may result in removal of content and/or account termination.
Reporting & Blocking
You can report any listing, message, or user from inside the app. You can also block any user, which prevents both of you from buying from or messaging each other. We review reports promptly and may remove content or suspend accounts that violate these terms.
Account Deletion
You can delete your account at any time from inside the app (Settings > Delete Account) or from the web at clutter.sale/account/delete. Your personal data is removed immediately; donation records are anonymized as described in our Privacy Policy.
Liability
clutter.sale is provided "as is." We are not responsible for item condition, accuracy of listings, or the outcome of any exchange between members. Our role is limited to operating the platform.
Privacy
Your use of clutter.sale is also governed by our Privacy Policy, which explains what information we collect and how we use it.
Changes to These Terms
We may update these Terms from time to time. Continued use of the app after changes take effect constitutes acceptance of the updated Terms.
Questions? support@clutter.sale