Why isn't my connected AI app working with my account?

Find the message your app shows, then do what it says here.

"This connection has expired or was revoked."
The connection passed its end date, or it was disconnected. Create a new connection on Connected Apps and give the app the new key.

"A valid Clutter integration credential is required."
The key is missing or mistyped. Paste it again in the app's settings, as a key or secret, never in the address. Lost it? See "I lost the key for my connected app. What now?"

"Review Privacy & AI settings before connecting an assistant."
"Allow AI Features" is off under Privacy and AI in your account settings. Turn it on.

"Verify your email before creating credentials."
Verify your email address first, then create the connection.

"Sign in again before changing connected apps."
Use "Verify Sign-In & Staff Authenticator" on Connected Apps, then try again.

"This connection cannot perform that operation."
You didn't tick that action, or your account can't do it. Press Edit Permissions on the connection, tick it and save. For an app you connected by signing in through Clutter, connect it again to allow more.

"This integration has reached its request limit. Retry after one minute."
The app asked too much too quickly. Wait a minute.

"You no longer manage this account context."
The business or charity the connection acted for is no longer managed by your account.

"Connected-app actions are paused." or "Integrations are unavailable."
Connected apps are paused on our side. Try again later.

It can't see something
An app sees only the account you chose when you connected it, and only what you ticked. A connection for your charity can't see your personal orders, and the other way round. Long lists come a page at a time, so ask it to fetch the next page.

Still stuck? Open Support (clutter.sale/support, or Support in the app) and press Open a Ticket, or ask the assistant there first. If you can't sign in, email support@clutter.sale.